Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of R Hobson

R Hobson

November 17, 2025

5  out of  5
rating by R Hobson
"Excellent house and auto agent, but I’m unable to send in my car mileage."
Profile photo of Brendan Nellis

Brendan Nellis

July 1, 2024

5  out of  5
rating by Brendan Nellis
"Mr. Kim and Claudia are amazing! I have had them for years and they prioritize communication. I highly recommend!"
Profile photo of Binh Bui

Binh Bui

September 18, 2023

5  out of  5
rating by Binh Bui
"I have Statefarm auto insurance and came in because I needed to add renter insurance. Claudia was super helpful, set me up with the renter insurance in needed, and helped save on my auto insurance."
Profile photo of Katherine CADENA

Katherine CADENA

May 12, 2023

5  out of  5
rating by Katherine CADENA
"Great service all around! Claudia has helped me every step of the way, she very efficient & knowledge. I refer so many of our residents to them and with Claudia speedy service, everyone leaves happy!"
Profile photo of JLE

JLE

May 8, 2023

2  out of  5
rating by JLE
"I have moved on from this insurance company. But I used to have state farm... I called a couple of months ago to tell them that I would like to withdraw myself from this insurance company. Because I had already found another company to go with.. when I called a woman answered (I didn't get her name) but she was RUDE. Her tone was very harsh and straightforward. And sounded agitated. Maybe she was upset from a previous call I don't know. But maybe yall should hire people with better customer service skills... Thank you kindly"
Profile photo of T Morris

T Morris

October 12, 2022

1  out of  5
rating by T Morris
"Terrible people my policy went up double in less than two weeks after a price was given out of a surprise don’t go here go somewhere else!!!"
We responded:
"Thank you for leaving a review. We appreciate your feedback as this helps us to do better. Unfortunately, I am unable to locate your name in our system. I would love to speak with you about your concerns and what we can do to improve your experience. Please call my office at 210.828.3304 and we will do our best to correct the issues."
Profile photo of carlitos medina

carlitos medina

February 21, 2022

5  out of  5
rating by carlitos medina
"This guy takes care of his customers keep up the good work"
Profile photo of Yeni Davila

Yeni Davila

July 18, 2021

1  out of  5
rating by Yeni Davila
"This is the worse insurance agency I have dealt in 25 years of driving. They messed up my account so much that my Credit card keeps getting billed incorrectly and the places where I had to take my car could not even verify coverage."
Profile photo of M L

M L

July 5, 2021

5  out of  5
rating by M L
"Of all my time in San Antonio (5+ years), he is the best State Farm agent you can find! He has helped tremendously in resolving an unfortunate car accident (minor) last year. If you need a state farm agent, pick him! 10/10."
Profile photo of Evette Gonzalez

Evette Gonzalez

April 20, 2021

4  out of  5
rating by Evette Gonzalez
"Awesome insurance agent have been with them for over 3yrs"
Profile photo of Jimmy Self

Jimmy Self

February 25, 2021

5  out of  5
rating by Jimmy Self
"Wonderful folks =)"
Profile photo of Patricia Bennett

Patricia Bennett

October 2, 2019

5  out of  5
rating by Patricia Bennett
"Mr. Kiwook and his team are great! I have a lot of obstacles to success in my life and they are very understanding, which I seriously appreciate. Working with me I will stick with you and in the end that's more money for his business. I understand it may not be easy to trust that someone will pay when they're late so I appreciate that as well. I feel like they know me which is also good. If you're trying to choose between agents, go with these guys, because they'll get you taken care of."